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Volunteer Management Training Topics 101

More than 30 volunteer management experts are available statewide to offer volunteer management training sessions based on the 55-minute training series authored by volunteer management expert, Betty Stallings. This series includes 12 training topics crucial to the development of a successful volunteer program. Each topic can be presented in one hour and can be adapted to fit an organization’s particular needs.

The modules can be trained on individually, in pairings, sequentially, non-sequentially, or by mixing and matching formats. This allows training to be delivered on a single topic in one day (a stand-alone training), on multiple topics in one day (a long training session), or in various groupings over multiple training days (a series of trainings). It is important that consideration for time and length of training along with appropriate inclusion of breaks is factored in when deciding what type of training is of interest.

12 training topics in Volunteer Management
Talk with your trainer beforehand to communicate your needs prior to the training to ensure that it is most effective.

• Designing Positions for Volunteers -
  Sensitizes staff and volunteers to the significance of written volunteer job design and provides tools and methods to enhance efforts in designing creative and effective volunteer positions.

• Volunteer Recruitment -
  Explores targeted volunteer recruitment to new audiences and a method of writing recruitment messages so that people say, "yes!"

• Interviewing Volunteers -
  Examines the critical need for excellent interviewing and screening skills and shares the basic process and skills necessary to do it effectively.

• Volunteer Motivation -
  Helps people explore their own and then volunteer motivators and how they impact the types of jobs they like, the best form of supervision for them and the type of recognition they like.

• Supervising Volunteers -
  Identifies the basic skills and characteristics of good volunteer supervision and explores methods and systems for carry out the role of supervisor.

• Orienting and Training Volunteers -
  This module shares the distinguishing elements of orientation and training, giving tips on who should be involved and methods of imparting the information.. It also identifies the challenges of orientation and training, such as high turn over and short term volunteering, and presents evaluation techniques to continually improve both.

• Delegating to Volunteers -
  Enhances the understanding of responsible delegation and identifies the procedures and techniques for doing it well.

• Mutual Performance Reviews -
  Emphasizes the mutual nature of periodic sharing of how the volunteer/agency match is going and offers ways/forms to conduct helpful performance reviews or self-assessments.

• Handling Volunteer Performance Problems -
  This module identifies some of the causes (both organizational and volunteers) for performance problems and examines options to successfully confront and explore appropriate and lasting solutions. It also deals with tips and techniques of dismissing a volunteer.

• Volunteer Program Evaluation -
  This module identifies the key steps to establish a volunteer program evaluation, explores the differences and values of 4 types of volunteer program evaluation techniques and identifies key stakeholders who must be engaged in the creation/approval of the evaluation process.

• Risk Management in Volunteer Programs -
  Focuses on identifying and evaluating potential risks in the volunteer programs and diminishing these with preventive strategies and techniques of job design, screening, training and supervision which address and minimize these risks.

• Volunteer Recognition -
  Focuses on the value of personal and meaningful recognition and shares formal and informal ways volunteers can be acknowledged throughout the volunteer's involvement with the organization.
  
  

Upcoming Public Trainings Calendar

Trainings that are open to the public will be listed on the Oregon Volunteers events calendar.

Training Request Form

To set up a training in your community, fill out a training request form.
For further questions, email Carie Bauer.